Solution 2: Check the DisplayPort version setting on the external screen Solution 1: Check the video input settings If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue. For more info, see Surface sound, volume, and audio accessories. We also recommend you use Microsoft’s USB-C adapters on the devices equipped with the USB-C port. HDMI connections can also transmit audio signals. For the USB-C to HDMI adapter, we recommend using the HDMI adapter with a HDMI 2.0 cable or higher.
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